Serve everyone who comes to your counter
Every day, banks, hospitals, town halls, universities and post offices meet people who cannot hear, cannot speak, or do not yet speak the local language. VoTriX lets your staff communicate with all of them in real time — at the counter, on the phone and in meetings — without waiting for an on-site interpreter.
A need millions of people share
- About 59 million people in Europe have a hearing loss that affects everyday communication — and only about one in five uses a hearing aid. (EFHOH / AEA / EHIMA, 2024)
- About 63 million people living in the EU — 14% of the population — were born in another country, and many do not yet speak the local language with confidence. (Eurostat, 2024)
These are not edge cases. They are customers, patients, students and citizens your team already serves — often with difficulty, a handwritten note, or a long wait.
What the law already expects
For deaf and hard-of-hearing people: the European Accessibility Act — in Romania, Law 232/2022, in force since 28 June 2025 — requires businesses and institutions to make key services (banking, e-commerce, telecoms, transport and more) accessible to people with disabilities, and to keep their support channels usable.
For people who do not speak the language: in criminal proceedings, for victims of crime and in asylum procedures, EU law gives people the right to free interpretation and translation of essential documents (Directives 2010/64/EU, 2012/29/EU and 2013/32/EU). Beyond these specific areas, serving foreign-language residents well is a fast-growing expectation for public services across Europe.
VoTriX does not replace a human interpreter where the law requires one. It is a practical tool that helps your institution communicate accessibly in everyday situations — faster, at lower cost, and available the moment someone needs it.
How VoTriX helps, situation by situation
| Situation | VoTriX |
|---|---|
| A deaf, non-speaking or foreign-language person at the service counter | VoTriX Share: your staff speaks and the person reads on screen; the person types and the app speaks aloud — translating between languages when needed. |
| Meetings, hearings, classes and group sessions | VoTriX Teams: live captions and translation for everyone in the room. |
| Phone calls with someone who cannot hear, cannot speak, or speaks another language | VoTriX Call: the call is transcribed and spoken back in both directions. |
| Institutions that need data to stay on their own network | VoTriX PC: installed on-premises, so conversations never leave your building. |
Why institutions choose VoTriX
- Information sovereignty first. With VoTriX PC (on-premises) or on-device processing, the conversation never leaves your own network — nothing is sent to an external cloud. This matters most for banks, hospitals and public bodies that handle sensitive personal data.
- Works on what you already have. A tablet or an existing PC at the counter — no special hardware.
- Deaf and foreign-language, in one tool. Captions for those who cannot hear, a voice for those who cannot speak, and translation across 200+ languages for those who do not speak the local one.
- No metered hours on your own hardware. Running on VoTriX PC or an on-device model means no subscription and no per-minute cost; hourly packages apply only if you choose to use VoTriX’s cloud servers. Special pricing is available for associations of deaf and mute people.